We look forward to helping you recover your presets! Please be sure to read the few points below so we can get them to you even sooner. Thank you.
After purchase, please forward your receipt or confirmation email to firstname.lastname@example.org. Please allow one business day for your previous purchases to be delivered. They will be sent to your email address on file. Sorry, but we cannot provide downloads for retired products, freebies or any purchases made prior to 2013.
HOW DO I USE THE PRESETS AFTER INSTALLING THEM?
After you have installed the presets and the collection folder shows in the Presets panel in the Develop module, click the BLACK TRIANGLE beside the collection name. The set will open up and the individual presets will show. Click on a preset name to have the effect applied to the image. See this tutorial which explains more about accessing the presets after installation.
HOW TO USE BRUSHES AND GRADUATED FILTERS
Brushes and graduated filters are called "local adjustments" and are used very differently than regular, "global" presets. We have a one-hour webinar dedicated to using brushes and graduated filters which will help you get started using them quickly and efficiently.
CAN PRESETS BE LAYERED LIKE ACTIONS?
Most presets cannot be layered like Photoshop actions because most of the time the changes are competing with each other. However, a few of our collections were created with layering in mind. See this tutorial for how to use presets that layer. The collections that can be "layered" are: Workflow, Clean and Creative Advanced Workflow, Black and White Workflow, and Color Luxe.
HOW DO I APPLY PRESETS TO MULTIPLE IMAGES AT ONCE?
Edits made with presets or by hand can be applied to multiple images at once by using the "sync" option. See this tutorial on syncing edits on multiple images.
HOW CAN I TRANSFER PRESETS TO ANOTHER COMPUTER?
Sometimes we upgrade computers and need to move presets from one computer to another. See this tutorial on moving presets to see how to do it.
DO I NEED TO BACK-UP PRESETS AND BRUSHES?
Backing-up your presets is extremely important and often overlooked. Hard drive crashes happen to the best of us and it is wise to back up all your images and important files, including presets. See this tutorial for how to back-up your presets on an external drive, thumb drive, and/or a cloud service.
You may only use these products for personal or professional use. This license extends to the single, individual purchaser. This license does not extend to companies or partner- ships and may not be resold, loaned, and/or gifted to another individual and/or party. You may not share, loan or redistribute/sell or copy any of these files in any way. All presets by Pretty Presets are copyright protected.
- hard drive
Love them, all of them!
I lost them due to a complete crash, and had save all but one set on an external hard drive, you guys were super helpful and made it very easy ! Thank you
My laptop crashed and lost all my presets. So nice I sent a email to Pretty Presets and with $10.00 for them to resend them to me. I was up and running in no time. Thank you so very much Marilyn Rossiter
Super happy with it!
Data recovery service was super easy, stress free and I received a link to download my presets the same day I sent my e-mail with my order number. Love Pretty Presets and so happy I was able to get my lost presets back at a fraction of the cost!